<![CDATA[Diamond Bus Group News]]> http://diamondbuses.com/news.html <![CDATA[Contactless Payment now available on Diamond Buses]]> http://diamondbuses.com/news/ContactlessPaymentnowavailableonDiamondBuses_590.html
Diamond Bus has invested in a new ticketing system which means we can now offer passengers Contactless Payment on our buses!

Diamond Bus has invested in a new ticketing system across our West Midlands and Worcestershire Network. The new Ticket Machines, equipped with the latest technology went live across all of our buses this week.

The investment means that Diamond can now offer passengers a range of new features including Contactless Payment.

It is now possible to purchase any ticket up to the value of £30 via a Contactless Payment bank card on Diamond Buses through these new ticket machines, making us the first bus operator in the West Midlands Region to offer on-bus Contactless Payment.  As well as offering customers a more convenient way to pay, the new technology will speed up bus journey times because passengers will spend less time buying a ticket when they board.

Some tickets, such as Weekly and Monthly tickets are now printed with individual QR codes. The QR codes are scanned when boarding the bus and are unique to each ticket which will significantly help to reduce fraudulent ticket use, a costly problem across the network.

The new ticket machines are also equipped with the latest in tracking and communications; live real time information feeds can now be reported back to depot traffic offices. This means we will be able to report delays much more accurately to customers and liaise easily with drivers to identify and rectify problems much more quickly.

We are progressing partnerships with Transport for West Midlands (TfWM) to report our RTI data to their roadside infrastructure and we hope in the near future to also be able to pass on real time information feeds directly to passengers through the use of our mobile app and website, so watch this space for further updates.

Simon Dunn, Chief Executive of Diamond Bus parent company Rotala Plc, said “I am really pleased with the progress we are making in Diamond Bus. This investment of in excess of £600,000 in new ticket machines, with all the benefits that brings to both customers and the business, is a clear demonstration of our determination to further improve the service we deliver to our passengers.”

Article updated 24/04/17

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Mon, 24 Apr 2017 00:00:00 GMT http://diamondbuses.com/news/ContactlessPaymentnowavailableonDiamondBuses_590.html
<![CDATA[Service Changes in May]]> http://diamondbuses.com/news/ServiceChangesinMay_592.html There will be some service changes to Diamond West Midlands Services from 30th May.

Service 108 Birmingham to New Hall

From this date Diamond Bus will no longer operate Service 108 Birmingham to New Hall service. Central Buses will be providing partial replacement services on the route. 

Service 142 Stourbridge to Queen Elizabeth Hospital

Diamond will no longer operate Monday to Saturday Daytime services on the 142 Stourbridge to Queen Elizabeth Hospital service. Evening and Sunday services will continue to be operated by Diamond Bus and Central Buses will be providing partial replacement services on Monday-Saturday Daytimes.

Please visit www.networkwestmidlands.com or centralbuses.com for further details.

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Fri, 21 Apr 2017 00:00:00 GMT http://diamondbuses.com/news/ServiceChangesinMay_592.html
<![CDATA[May Bank Holiday Service Levels]]> http://diamondbuses.com/news/MayBankHolidayServiceLevels_576.html A Sunday service will operate across the whole Diamond Bus Network on both May Day Bank Holiday (Monday 1st May) and Spring Bank Holiday (Monday 29th May).

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Fri, 21 Apr 2017 00:00:00 GMT http://diamondbuses.com/news/MayBankHolidayServiceLevels_576.html
<![CDATA[Service Changes in the West Midlands during April 2017]]> http://diamondbuses.com/news/ServiceChangesintheWestMidlandsduringApril2017_575.html There will be a number of service changes to Diamond services in the West Midlands during April 2017.

We will also commence operation of a number of new tendered services and additionally will be taking over the operation of a number of Arriva services in the region.

Please see below for a summary of these changes.
(Updated 21/04/17).

Service 15A & 15C Withdrawn Last day of operation Sunday 16th April.
See networkwestmidlands.com for more details. 
Service 12 New Service Blackheath to Cradley Heath. Monday to Saturday daytimes. Start Date Monday 24th April.
Service 13 New Service Merry Hill to Halesowen. Daily (Daytimes only).
Start Date Sunday 23rd April
Service 17 New Service Merry Hill to Halesowen. Monday to Saturday daytimes.
Start Date Monday 24th April.
Service 19 New Sunday Service Walsall to Bloxwich. Monday to Saturday timetable unchanged. Start Date Sunday 23rd April.
Service 23 New Service Bloxwich to White Horse Road. Monday to Saturday daytimes. Start Date Monday 24th April.
Service 25 New Service Pendeford to Bilston. Sundays Only.
Start Date Sunday 23rd April.
Service 27 New Service Dudley to Wolverhampton. Monday to Saturday evenings and Sunday daytimes. Start Date Sunday 23rd April.
Service 28A New Service Ward End to Small Heath. Monday to Saturday daytimes.
Start Date Monday 20th March.
Service 28E New Service Willenhall to Wolverhampton. Monday to Saturday evenings and Sunday daytimes. Start Date Sunday 23rd April.
Service 36 New Service Walsall to Manor Hospital. Daily Evenings and Sunday Daytimes. Start Date Sunday 23rd April.
Service 41 New Service Walsall to Willenhall. Sunday Evenings Only. 
Start Date Sunday 23rd April.
Service 50 Timetable Amendment  Sunday journeys will operate between Birmingham and Maypole only. From Sunday 23rd April.
Service 57 New Service Bilston to Wolverhampton. Monday to Saturday daytimes.
Start Date Monday 24th April.
Service 63 New Service Wolverhampton to Oxbarn Avenue. Monday to Saturday daytimes. Start Date. Monday 24th April.
Service 64 New Service.  Wolverhampton to Wakeley Hill. Start Date. Monday 24th April. Monday to Saturday daytimes
Service 65 New Service Wolverhampton to Fordhouses. Monday to Saturday daytimes. Start Date Monday 24th April.
Service 65 New Service Darleston to Woods Estate. Monday to Saturday daytimes.
Start Date Monday 24th April.
Service 72 Withdrawn Birmingham to Clock Garage.
Last day of operation Saturday 22nd April.
Service 77 New Service Walsall to Sutton Coldfield. Sundays Only.
Start Date Sunday 23rd April.
Service 82 New Service Wolverhampton to Dudley. Mon to Sat Evenings and Sunday All Day. Start Date Sunday 23rd April.
Service 142 New Evening & Sunday journeys  Additional Evening & Sunday journeys between Halesowen and Stourbridge only. From Sunday 23rd April.
Service 202 Saturday Timetable amended No Change to Monday to Friday timetable.
From Saturday 29th April.
Service 208 New Service Dudley to Merry Hill only. Sundays Only.
Start date Sunday 23rd April.
Service 223 New Service Bilston to Dudley. Monday to Saturday daytime.
Start Date Monday 24th April.
Service 229 New Service Bilston to Dudley. Monday to Sunday daytimes and evenings.
Start date Sunday 23rd April.
Service 243 Timetable amended Dudley to Merry Hill. Sundays only.
New timetable from Sunday 23rd April.
Service 257 New Service Dudley to Stourbridge. Mon to Sat Evenings and All day Sunday. Start date Sunday 23rd April.
Service 310 New Service Willenhall to Wednesbury. Monday to Saturday daytimes.
Start Date Monday 24th April.
Service 326 New Service Bilston to Bloxwich. Monday to Saturday daytimes.
Start Date Monday 24th April.
Service 530 New Service Wolverhampton to Rocket Pool. Monday to Sunday daytimes and evenings. Start date Sunday 23rd April.
Service 637 New Service Walsall to Manor Hospital. Monday to Saturday daytimes.
Start Date Monday 24th April.

New timetables and route maps for the above services are now available from our timetable pages.

Please visit www.networkwestmidlands.com to find alternative operators or services for those services that are withdrawn.

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Fri, 21 Apr 2017 00:00:00 GMT http://diamondbuses.com/news/ServiceChangesintheWestMidlandsduringApril2017_575.html
<![CDATA[Spring Sale on 301 and 302 services]]> http://diamondbuses.com/news/SpringSaleon301and302services_585.html
From 31st March, we're reducing the single and return fares on the 301 and 302 Walsall services in our Spring Sale!

From 31st March, we're reducing the single and return fares on the 301 and 302 Walsall services in our Spring Sale!

Ticket New Fare
Adult Single £1.50
Adult Return £2.20
Child Single 75p
Child Return £1.10

These Single and Return fares are available on services 29, 301 and 302 only.

 

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Mon, 03 Apr 2017 00:00:00 GMT http://diamondbuses.com/news/SpringSaleon301and302services_585.html
<![CDATA['Eggciting' Easter Holiday Days Out by Bus]]> http://diamondbuses.com/news/EggcitingEasterHolidayDaysOutbyBus_588.html Our great value family day ticket offers are back for the Easter School Holiday, so its a great time to plan some 'eggciting' days out with the kids...

From Saturday 8th until Sunday 2rd April 2017 all of our Diamond Family Day Tickets are on special offer to help you get out and about and make the most of your School Holiday.

Unlimited travel for all the Family from just £5!
With our Family Day tickets, 2 adults and up to 4 children can enjoy unlimited travel on all Diamond and Signature Bus services in the zone specified for a whole day.

'West Midlands Family Day', 'Redditch Family Day' & 'Kidderminster Family Day' tickets are just £5! These are valid all day within the areas specified.

If you want to travel further afield, our Diamond Network Family Day is just £7.50 during the holiday. That’s a massive savings of £6.50 off the usual Network price! And you can use this ticket on ANY Diamond or Signature Bus ANYWHERE on the Diamond Network.

Save more at Midlands attractions when you travel by bus!
Not only is traveling by bus a great value way of getting around, did you know that if you travel by bus to many great West Midlands venues you could receive a discount on your entry ticket! 

Head on over to the Network West Midlands website to see the discounts available at attractions such as Dudley Zoo, Thinktank, Sealife and many more. Just download your chosen voucher and show it with your bus ticket to claim the offer!

Why not Tweet us and tells us where you're going during the holidays…. #explorewithdiamond!

Follow us at:
Facebook.com/diamondbuses
Twitter.com/diamondbuses

Diamond Family Day Tickets Terms and Conditions: A Family Day Ticket is valid for one day unlimited travel on all Diamond and Signature services in the zone specified for 2 adults and up to 4 children. A family group must consist of at least 1 adult & 1 child. Children aged 5-15.

Network West Midlands Attractions Vouchers Terms and Conditions: Some terms and conditions may appy to local attractions offers, please refer to your chosen voucher and Network West Midlands for further details.

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Thu, 30 Mar 2017 00:00:00 GMT http://diamondbuses.com/news/EggcitingEasterHolidayDaysOutbyBus_588.html
<![CDATA[New 28A Service]]> http://diamondbuses.com/news/New28AService_574.html Our new 28A service from Ward End to Small Heath via Belchers Lane and Heartlands Hospital commences on Monday 20th March 2017.

Service will operate Monday to Saturday daytimes. Click here to see the timetable and route map.

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Thu, 16 Mar 2017 00:00:00 GMT http://diamondbuses.com/news/New28AService_574.html
<![CDATA[Changes to Concessionary travel in Redditch from 1st April 2017]]> http://diamondbuses.com/news/ChangestoConcessionarytravelinRedditchfrom1stApril2017_572.html Diamond buses will be offering a special fare which will help Concession
Card Holders who will be affected by the recent decision by Redditch
Borough Council.

The Council revealed last week it would no longer be funding the ‘extra’
bus travel concession which meant eligible residents could travel for free
before 09:30 on weekdays.

Tough budget decisions mean this will be scrapped but Diamond buses
are to introduce a fee of £1 for Concession Card Holders who wish to
travel before 09:30.

Council Leader Bill Hartnett said: “These decisions have not been taken
lightly but we have been dealt a huge financial blow with massive cuts to
our funding from Central Government, not least the New Homes Bonus,
and we have had to make some tough decisions with the majority of our
residents in mind”.

Concessionary Travel Pass holders can continue to use their pass for free
travel after 09:30 on Mondays to Fridays or at any time at weekends.

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Tue, 07 Mar 2017 00:00:00 GMT http://diamondbuses.com/news/ChangestoConcessionarytravelinRedditchfrom1stApril2017_572.html
<![CDATA[Diamond Redditch Tickets now cheaper at PayPoint stores!]]> http://diamondbuses.com/news/DiamondRedditchTicketsnowcheaperatPayPointstores_567.html Beat the Monday morning bus pass queue on-board and now SAVE MONEY by buying your ticket at PayPoint.

From Monday 27th February it will be £1 cheaper to buy your Diamond Bus Weekly or Monthly ticket at PayPoint shops instead of on the bus. Tickets are available at many PayPoint stores throughout Redditch. To find your local store pick up a leaflet on-board or click here.

Some lower priced tickets are also available on the Diamond Bus Mobile App. Where you can download paperless tickets straight to your mobile. Available for iPhone and Android phones, the Diamond M-Tickets App is available to download on your smart phone at getcore.mobi/diamond or find out more about the App here.

Our Redditch Adult Month passes are also available at this lower price on-line at diamondbuses.com. Online you can select to automatically renew your pass each month, so you don’t have to remember to buy your ticket…We’ll remember it for you!

How to buy Redditch Week & Month Tickets:

 

ON-BUS PRICE
from 27th 
February 2017

PAYPOINT
STORE
PRICE

DIAMOND
MOBILE APP
PRICE

DIAMOND
WEBSITE
PRICE

Redditch
Child Week
£9 £8 £8 NOT
AVAILABLE
Redditch
Child Month

NOT
AVAILABLE

£27 NOT
AVAILABLE
NOT
AVAILABLE
Redditch
Adult Week
£10 £9 £9 NOT
AVAILABLE
Redditch
Adult Month
£34 £33 £33 £33

        

 

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Fri, 17 Feb 2017 00:00:00 GMT http://diamondbuses.com/news/DiamondRedditchTicketsnowcheaperatPayPointstores_567.html
<![CDATA[Diamond Bus helps local school learn about the benefits of Public Transport.]]> http://diamondbuses.com/news/DiamondBushelpslocalschoollearnaboutthebenefitsofPublicTransport_568.html
Last week, Diamond Bus had the pleasure of helping the pupils of Holyoakes Field First School in Redditch with their project to learn more about using public transport.

Last week, Diamond Bus had the pleasure of helping the pupils of Holyoakes Field First School in Redditch with their project to learn more about using public transport.

In a special outing organised especially for the school, Diamond staff took reception class children on bus journeys from the school, through Batchley and the bus station on one of their modern low floor Streetlite buses.

The children were able to ask lots of questions during their journey about Diamond and the benefits of using the bus. During the trips youngsters also learnt how to ask the bus driver a for a ticket and pay their fare. Each Child paid a small fare of 50p when boarding the bus. Diamond has donated the money raised from these special trips to the local charity, Primrose Hospice.

Reception teachers, Jackie Porter and Kirsty Willis of Holyoakes Field School Said: “The children all thoroughly enjoyed the experience and we are really grateful to Diamond for everything they did for the school by organising these trips. Our Head Teacher thinks it is wonderful.”

Chris Bridges, Diamond Redditch Operations Manager said “We were delighted to be able to help Holyoakes school. Our Driver and Customer Service Advisor who arranged the trips loved meeting the children and answering all of their questions. In addition to assisting the school with their project we were keen to support our local charity Primrose Hospice, by donating the funds raised on the trips to them.”

If any other school in Redditch would like to arrange a similar project with us, please contact comments@diamondbuses.com

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Tue, 14 Feb 2017 00:00:00 GMT http://diamondbuses.com/news/DiamondBushelpslocalschoollearnaboutthebenefitsofPublicTransport_568.html